Privacy Policy

Privacy Policy

CME Pte Ltd ("us", "we", or "our") is committed to protecting the privacy of all of our website users. We ask that you read this privacy policy (“Privacy Policy”) carefully as it contains important information about how we will collect, use and disclose your personal data, in relation to your access and use of this website and any of the services accessible through the website (our “Service”), in accordance with the Singapore Personal Data Protection Act 2012 (the “PDPA”).

By submitting Personal Data (as defined below) through our Service, you agree to the terms of this Privacy Policy, and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy. We will not use or share your Personal Data with anyone except as described in this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible at

Personal Data Submitted By You

As you use our Service, we may ask you to provide us with certain information that can be used to contact or identify you. This information may include, but is not limited to, your email address, name, phone number, postal address ("Personal Data").

If you are only browsing our Service, we do not require you to submit Personal Data. If, however, you register an account with us, choose to receive marketing or promotional materials, sign up for updates, send us feedback, make purchases using our Service, enter into contests or other promotions, or otherwise volunteer it during the completion of an online form, you will be submitting your Personal Data to us. By submitting your Personal Data, you consent to our processing it for purposes that include:

a) providing you with our Service;

b) processing transactions and fulfilling your Orders;

c) verifying your identity when you register with us and when you sign in;

d) facilitating your user experience, including customising our Service and its contents, analysing behavioural and statistical usage of our Service, troubleshooting and otherwise solving problems arising from usage of our Service;

e) security vetting, including fraud prevention and detection;

f) communicating marketing and promotional materials, and other information that is customised to your interests and preferences. When you register with us or provide your email for these purposes, you consent to receiving these communications;

g) communicating administrative announcements, including when we need to update users of changes that may affect their use of our Service, and confirmation of your opt-ing out of receiving marketing and promotional materials;

h) customising the advertising you may see on our Service;

i) providing customer service;

j) enforcing our Terms of Use and Privacy Policy; and

k) any other purposes for which you have provided the information.

You may choose not to provide us with certain information, but this may limit the features of our Service that you are able to use.

Information Collected Automatically By Us

In addition to the Personal Data that you may submit to us, our Service automatically collects certain information, such as:

a) information that is automatically collected based on your browser whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the web page of our Service that you visit and other statistics.

b) data regarding the information you have accessed and viewed on our website (“Cookies”). Cookies are files stored on your computer and may include an anonymous unique identifier. This data may be statistical or aggregated, which means that it may not be able to be used to identify you individually. Please check your browser’s instructions on how to remove or refuse cookies.

Third Parties

We may engage third parties to provide our Service on our behalf, to perform Service-related services, to assist us in analysing how our Service is used, to send you marketing or promotional materials, to show you more tailored content and products that may be of interest to you, or to otherwise facilitate provision of our Service.

We may share your Personal Data and other information with third parties for the purposes of performing these tasks. We require these third parties not to disclose or use your Personal Data for any other purpose.

Privacy Of Other Users

If we provide you with information about another user, you agree that you will use the information only for the purposes for which it was provided to you. You also agree not to disclose the information to a third party, or use the information for marketing purposes unless you obtain the consent of the specific user to do so.

Communications And Withdrawal Of Consent

We may periodically send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.

You may also withdraw consent and request us to stop using and/or disclosing your Personal Data for any, or all, purposes by contacting us via our contact details provided below. Please note that we will process your withdrawal within a reasonable time, depending on the complexity of your request.

Upon withdrawing your consent, we may no longer be in a position to continue providing you with our Service. By submitting withdrawing your consent, you acknowledge that we may suspend and/or terminate your access to our Service without any liability.

Compliance With Laws

We will disclose your Personal Data where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

In the event of a merger, acquisition, restructuring, reorganisation, sale, or other transfer of our assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different privacy policy.


The security of your Personal Data is important to us, and we have introduced reasonable measures to safeguard your Personal Data, for example:

a) access to your account is controlled by a user name and password that are unique to you;

b) your Personal Data is stored on secure servers;

c) payment details are encrypted using Secure Sockets Layer (“SSL”) technology and further protected with up-to-date antivirus protection; and

e) we will only disclose your Personal Data to our affiliates and/or third parties as required by law or for business purposes.

However, you acknowledge that no method of transmission over the Internet, or method of electronic storage, is completely secure. Hence, while we take reasonable efforts to protect your data, we do not represent or warrant or guarantee the security of any Personal Data that is transferred from you or to you over the Internet.

International Transfer

In the process of providing our Service to you, we may need to transfer your Personal Data to our affiliates and/or third parties overseas. We will take reasonable steps to ensure that your Personal Data is accorded a standard of protection comparable to the protection under the PDPA. By providing us with your Personal Data, you consent to such transfer and/or access of your Personal Data.

If you are located outside Singapore and choose to provide information to us, including Personal Data, or use our Service, during which we may collect your information through methods as explained in this Privacy Policy, please note that we transfer this information to Singapore and process it from Singapore. By consenting to this Privacy Policy and submitting such information, you agree to this transfer.

Links To Other Websites

This Privacy Policy only addresses our own use and disclosure of information, including Personal Data, which we collect from you. Our Service may contain links to other websites that are not owned or operated by us.

If you click on such a link, you will leave our Service and be directed to another website. As we have no control over, and assume no responsibility for, the privacy policies of other websites, we strongly advise you to review the privacy policies of every website you visit.

Access And Correction Of Personal Data

You may, upon paying a reasonable administrative fee determined by us, request access to Personal Data by contacting us via our contact details provided below.

You may also request to correct any inaccuracies in your Personal Data free of charge by contacting us via our contact details provided below.

We will respond to your request and/or make any corrections as soon as reasonably possible.

Accuracy Of Personal Data

We rely on information provided by you to ensure that your Personal Data is accurate and complete. If there are any changes to your Personal Data, please inform us by contacting us via our contact details provided below.

Retention Obligations

We may retain and use your Personal Data for as long as is required by law or for business purposes, including complying with our legal obligations.

When your Personal Data is no longer required by law or for business purposes, we will take commercially reasonable steps to destroy your Personal Data. Please note that if we have already disclosed some of your Personal Data to third parties, we will take reasonable steps to have these third parties ensure that your Personal Data is similarly destroyed. However, we have no access to that Personal Data and cannot force the deletion or modification of such Personal Data.

Children's Privacy

Our Service is not directed towards anyone under the age of 13 (individually, “Child” or collectively, "Children"). We do not knowingly collect Personal Data of any Child. Any Child may only use our Service with the consent of a parent or guardian.

If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a Child without parental consent, we will take steps to remove that Personal Data from our records.

Changes To This Privacy Policy

This Privacy Policy is subject to updates from time to time without prior notice. Changes to this Privacy Policy are effective when they are posted on our website. You are therefore advised to review this Privacy Policy periodically for any changes. We may notify you of any material changes to this Privacy Policy by posting notice of the changes on our website.

If you do not agree to any changes, you must stop using our Service. By continuing to use our Service, you acknowledge and accept such changes.

Contact Information

If you have any questions about this Privacy Policy, feel free to contact our data protection officer at stephane.murat [at]